Shipping and Returns
Shipping Policy
We are committed to delivering your order within the promised time frame through a fast and economic shipping service.
Estimated Delivery Time:
Domestic Orders: 5 – 7 working days (minimum)
International Orders: 12 – 15 working days (minimum)
Please Note:
Delivery times may vary based on the country and their local regulations.
Our shipping policy is subject to change without prior notice.
Returns & Refunds Policy
We strive for complete customer satisfaction. If you receive a defective or damaged product, please contact our customer support team at +919012017555 or email us at kayasiddhi555@gmail.com for prompt resolution. We recommend customers to make an unboxing video if there is any sign of breakage/ destruction/ tampering/ theft with the shipped parcel at the time of delivery.
Return Guidelines:
Returns must be initiated within 3 days of delivery.
Customers should provide the order number, product details, and reason for return when filing a complaint.
Products must be returned on a “freight to pay” basis (shipping cost borne by the sender).
Refunds will be processed after deducting applicable shipping and handling charges.
Refund Process:
Refunds will be initiated within 3 working days of:
Acceptance of the returned parcel sent by the customer at our premises.
In case of undelivered shipment – receipt of the undelivered parcel at our premises.
The refunded amount will be credited to the customer’s account within 2 – 4 business days after initiation.
Returns will not be accepted if:
The product has been used.
The return request is made after 3 days from delivery.
The product has missing or tampered serial numbers, labels, or price tags, unless supported by an unboxing video clearly showing the state of parcel before it was opened by the customer.
For orders that cannot be delivered or were refused at the destination, refunds will be processed after deducting shipping and handling fees.